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Returns and Refunds


RETURNS ARE FREE IN EUROPE !

Unused items can be returned for an exchange or refund within 30 days after you have received the items.
For orders from November 15th 2018, all items can be exchanged or refunded until January 31st 2019 !
Please but back the purchase order paper  that was in the box when you opened your package and write on it the model and size you want in case of an exchange. In case of a cancellation, please write on the same paper that you request a refund.
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In FRANCE, to return or exchange your product for free, please click on the following link : 

 RETURN MY PRODUCT FOR FREE IN FRANCE

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FROM BELGIUM & LUXEMBOURG, to return or exchange your product for free, please click on the following link :

RETURN MY PRODUCT FOR FREE FROM BELGIUM OR LUXEMBOURG

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For other countries in Europe, please send your product to : 

Perús - Giraphes Services 
3 rue Michelet
IVRY-SUR-SEINE 94200 
France

Please attach the invoice of your shipping return to get a refund. Refund up to 12€.

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For people that don't live in Europe : please send your product to : 

Perús - Giraphes Services
3 rue Michelet
IVRY-SUR-SEINE 94200
France
 You are in charge of returning the package but we'll take care of the reshipment fees for exchanges.
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Exchanges and refunds take up to 15 days after shipment to be processed. 
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All returned products must be new and unused.  Upon receipt of the package, PERUS will judge the state of the returned merchandise. No returns will be accepted and therefore no refund will be made if the returned products have been visibly used or damaged and that this use or damage render the product unfit for sale.

If you have any question simply let us know at hola@perus.co, we'll respond to you within one business day.

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